Returns

Items that ship oversized or white glove are not eligible for free returns. Eligible items can be returned with a complimentary return label when a return is requested within 7 days of receiving your purchase. We do not refund original shipping charges. If your item was purchased during a shipping promotion, a 10% return shipping charge will be deducted from the original price of your item. You will receive an in-store credit of equal value of the product.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nuvohome@outlook.com and send your item to: 9235 N Pennsylvania The Village Oklahoma US 73120

Shipping

To return your product, you should mail your product to: 9235 N Pennsylvania The Village Oklahoma US 73120

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.